Improves communication and checkpoint effectiveness
OpSEM streamlines the security checkpoint by connecting a screener and a searcher, with no distance limitations, via two touch screen monitors. This means that the searcher knows exactly what the screeners findings are, and to conduct the search, without disrupting the X-ray operator from focusing on the screening process.
This creates a faster and more effective checkpoint throughput, improves passengers service experience and increased commercial income for Airports as passengers have more time to spend post security.
Review mistakes made during the operation as a training tool
All the X-ray images from the operation, along with the actions taken by the screener and searcher are saved on the OpSEM server.
This provides a powerful training aid which enables a team leader or trainer to go through each image with the screeners (both with senior operators and new operators during the OJT processes) to discuss and analyse their decisions and false alarms.
Focused training of this kind is proven to lead to a reduction in the amount of unnecessary searched bags, which will improve passenger satisfaction.
A major component in a classroom checkpoint simulation
As part of the classroom training, several organisations are using X-ray machines and other security equipment in order to simulate a checkpoint operation. Integrating OpSEM in the simulation will significantly increase the training effectiveness.
With OpSEM’s capability to record and save all the X-ray images along with the operator’s decisions, trainees will receive feedback about their X-ray image analysis skills, in real time, on the screened objects.
Settle Disputes with Airlines
Contributes to settle Airline Disputes: Data from OpSEM will reveal why specific airline passengers were delayed at the checkpoint.
Real time alerts when screeners/operation falls below expected standards
OpSEM sends automatic emails/text messages to management regarding screeners that do not comply with the required performance level, such as the minimum demanded operational screening or TIP performance level.
OpSEM can be fully integrated with the OpeReady system. Data from OpSEM is automatically sent to OpeReady and uploaded in the X-ray operator’s personal file.